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Frequently Asked Questions (FAQ) *Payments What payment methods do you accept? We accept various payment methods, including credit cards, debit cards, and RedStripe. RedStripe is a secure payment processing platform that allows for quick and safe transactions, ensuring that your financial information is protected. Is a deposit required to secure my booking? Yes, a 25% downpayment is required to secure your booking. This helps us confirm your reservation and begin preparations for your event. What is your cancellation policy? Our cancellation policy is detailed on our website. Please check the policy link under the submit button to review our full cancellation policy. Are there any additional fees I should be aware of? There are no additional fees beyond the menu prices. However, please note that all menu prices are exclusive of a 6% OB/VAT. Can I pay with a credit card or PayPal? Yes, you can pay with a credit card through our secure payment processing system. We also accept payments via RedStripe, ensuring a safe and efficient transaction process. *Requests How do I request a custom menu for my event? You can request a custom menu via our contact form. Simply fill out the form, and we’ll discuss your preferences together to create a menu that suits you best. Can you accommodate food allergies and dietary restrictions? Absolutely! We can adjust our menus to accommodate food allergies and dietary restrictions. Just let us know in advance so we can ensure a safe and enjoyable dining experience for everyone. Is there a minimum or maximum guest count for your services? The minimum and maximum guest count depends on the specific services you are looking for. Please reach out to us with details about your event, and we’ll be happy to assist you. What should I do if I have specific culinary preferences? If you have specific culinary preferences, please let us know! We are more than happy to work with you to incorporate your tastes and preferences into the menu. Can I modify my order after it has been placed? Unfortunately, you cannot modify your order after it has been placed. However, if something changes, please let us know as soon as possible, and we will do our best to accommodate your needs. *Services What types of cuisine do you specialize in? We specialize in fine dining with exquisite wine pairings, thanks to the extensive experience of our staff. However, we love a challenge and are open to exploring various culinary styles to meet your needs! Do you offer meal delivery services? Yes, we offer meal delivery services! Please visit our Daily Menu page for more information, and feel free to contact us if you have any questions. How do you handle setup and cleanup for events? We take care of both setup and cleanup for your event, allowing you to relax and enjoy the experience without any worries. Can you provide staffing for my event? Yes, staffing is included in our services, ensuring that your event runs smoothly and professionally. Do you offer cooking classes or demonstrations? Absolutely! We love to share our culinary expertise through cooking classes. As we mentioned, much is possible—just let us know what you have in mind, and we’ll make it happen. *General Information What areas do you serve? For private dining, we serve pretty much everywhere on the island. Please note that call-out charges may apply depending on your location. How can I contact you for more information? You can contact us for more information via our contact form, WhatsApp, email, or through our social media channels. For all the details, please visit our contact page. What should I consider when planning my menu? When choosing a menu, we are here to help you select what’s best for your event! Consider the type of event you are hosting—shared dining is ideal for companies with kids. Think about the atmosphere you want to create and what message you want to convey. How long in advance should I start planning my event? The ideal time to make your booking is a few months prior to your chosen date. This allows us to work out all the details and ensure a smooth and enjoyable experience for your